School policies
& terms.

What happens if I miss a lesson?

Notify your instructor of any schedule changes at least 24 hours before your lesson. The first time you do not give this notice, you receive a warning and the lesson is rescheduled. On the second occasion, the missed lesson is counted as completed and deducted from your package, and a $55 fee is payable to the instructor.

What is the refund policy?

DMA’s published FAQ allows refunds up to three business days after the initial package purchase. After that, purchases are final sale, although DMA may issue refunds at its discretion. The registration terms also describe discretionary refunds on a case-by-case basis. Please confirm with DMA before purchasing if you need clarification.

Can I choose a different DriveTest centre?

When road-test support is included in your package, you can request most alternative DriveTest centres. An additional fee is payable to the instructor for an alternative location. Ask DMA to confirm the location and fee before booking.

1. Introduction

Welcome to Drive Master Academy. These Terms and Conditions govern your use of our driving school services, including but not limited to driving lessons, courses, and online resources. By enrolling in our programs, you agree to comply with these terms.

2. Enrollment and Eligibility

2.1 Students must be at least the minimum legal driving age in their jurisdiction and meet all local requirements for obtaining a learner’s permit or driver’s license. 2.2 Enrollment is subject to availability and payment of required fees. 2.3 Drive Master Academy reserves the right to refuse or terminate enrollment for any student who fails to comply with our policies.

3. Payment and Refund Policy

3.1 Fees must be paid in full before the commencement of lessons unless otherwise agreed. 3.2 Refunds may be granted at the discretion of Drive Master Academy on an individual case-per-case basis. 3.3 Late cancellations or no-shows may be subject to cancellation fees.

4. Lesson Scheduling and Attendance

4.1 Lessons must be scheduled in advance and are subject to instructor availability. 4.2 Students must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in forfeited lessons. 4.3 Students must arrive on time for scheduled lessons; lateness beyond 15 minutes may result in lesson cancellation without a refund.

5. Student Responsibilities

5.1 Students must carry a valid learner’s permit or driver’s license during all lessons. 5.2 Students must comply with all traffic laws and instructor instructions. 5.3 Any misconduct, including reckless driving or inappropriate behavior, and substance use may result in immediate termination of lessons without a refund.

6. Vehicle Use and Liability

6.1 Drive Master Academy provides training vehicles equipped with dual controls for instructional purposes. 6.2 Students refusal to use instructor vehicle may result in the termination of lessons without a refund. 6.3 Drive Master Academy is not liable for any accidents, injuries, or damages incurred during lessons unless caused by instructor negligence, supported by concrete evidence.

7. Certification and Licensing

7.1 Completion of lessons does not guarantee a driver’s license. Students must pass official driving tests as per local regulations. 7.2 Drive Master Academy may provide certificates of completion for certain courses, which do not replace legal licensing requirements.

8. Privacy Policy

8.1 Drive Master Academy collects personal information for enrollment and training purposes. 8.2 We do not share personal information with third parties except as required by law.

9. Lesson Recording and Use of Footage

9.1 Driving lessons may be recorded using dash cameras or other recording devices for training, educational, safety, quality-assurance, and documentation purposes. Recordings may include video and audio. 9.2 Drive Master Academy may use outward-facing footage, in which students are not visually identifiable, for educational and informational purposes, including public platforms such as social media. Audio may be included where relevant. 9.3 No footage that visually identifies a student will be shared publicly without prior written consent. All recordings are handled in accordance with applicable privacy standards. 9.4 For students under the age of 18, enrollment constitutes consent by a parent or legal guardian to the recording and use of footage as described above.

10. Amendments and Termination

10.1 Drive Master Academy reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes. 10.2 We may terminate services for violations of these terms without prior notice.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Drive Master Academy operates. For any questions or concerns, please contact us at 647-367-4848